If your product is defective or doesn't work properly, let us know with a photo/video that clearly shows the issue and we'll send you a replacement.
Please note that claims for defective items must be reported within 30 days from the time the order was received.
Depending on product availability and where you live, the time it may take for the replacement to reach you may vary.
All shipping costs are noted on checkout and shipping costs are non-refundable.
Please note that we will not be held accountable for any import taxes/customs charges or delays that may be applicable to your particular country and it’s always best to check with your local authorities regarding purchasing products from overseas.
We offer a 30 day 100% satisfaction guarantee on all items listed on our website. Within 30 days from the time you received your order, if you are dissatisfied for any reason you may return for a full refund less shipping and handling & 10% Restocking fee per unit. All returns must be in original condition.
The customer is responsible for return shipping charges and we recommend that all items to be returned are sent by a recordable method with a proof of delivery as we cannot offer a refund for items we have not received.
If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
A $5 restocking fee is applicable for orders canceled within 24 hours.